Rewards

How do I join?
You are automatically signed up to the reward programme as soon as you join Printed.com.

How are points awarded?
For every £1 you spend with Printed.com you'll earn Printed Points (this does not include VAT or delivery, and you'll only earn points on full priced baskets). Points will automatically be awarded to eligible orders, once your order is shipped. For credit account customers they will sit in pending points until payment is made. You can also earn points for completing your profile in My Account, reviewing a product (that gets approved), or referring a friend (who then joins).

Can I download a statement of points earnings and usage?
Yes, you can download a monthly statement in the Rewards section of My Account.
How will I know how many points I have?
Your points total is always displayed in My Account. For a points breakdown click the Rewards link. The Summary tab will display all of your recent points, pending points and any points you have redeemed.

Tiers explained

What is the advantage of moving up tiers?
Moving up a tier means you’ll get more points and bigger benefits. Bronze tier earns you 4 points for every £1 spent, Silver earns you 7 points and Pink earns you 10 points for every £1 spent.
How are tiers calculated?
Your account activity is checked on a 30-day cycle from your registration date to see if you qualify for a promotion and every 90 days to see if you qualify for a demotion.
There is no qualification for Bronze tier – you are automatically enrolled at this level when you sign up.

To qualify for Silver:

• Place a total of 4 -10 lifetime orders
• Have placed 1 order in the last 90 days
• Have spent £290 in the last 90 days, excluding VAT and delivery

To qualify for Pink:

• Place a total of 10 or more lifetime orders
• Have placed 1 order a month

Have spent £620 in the last 90 days, excluding VAT and delivery

Spending your points with our Reward Partners

How will I know how many points do I need to get a print discount?
In My Account, go to the Redeem tab under Rewards to use our points converter. Enter the value of your order (ex VAT, ex delivery if on Printed.com) and click Convert. The converter will tell you how many Printed Points you need to transfer to make that purchase. You can use a Printed.com voucher to pay for your order (ex VAT, ex delivery) or you can make a partial voucher payment.
How will I know how many points are required to buy on a partner site?
You can go shopping on our partner sites by clicking the links in the Shopping tab. Find the item you wish to buy and make a note of how many credits/points/pounds it costs. If on Printed.com, note the cost of the order ex VAT, ex delivery costs. Then go to My Account, click Rewards, followed by Redeem Points to find our points converter. The converter will tell you how many Printed Points you need to buy the product. If you have enough points, you can transfer your points to the partner and buy your chosen item.
Can I use a mix of points and money on partner sites?
Partial payment is accepted with M&S, Amazon.co.uk and here at Printed.com. Check your chosen sites for their T&Cs.
What happens if I need to cancel a transfer?
We cannot refund points transferred to either a partner or into Printed.com vouchers. 

Restrictions and additional info

Are there any restrictions on earning Printed Points?
You can earn points on all Printed.com products, the only exception is when you apply a discount voucher to your order. If you use a discount code, you won’t be eligible to collect Printed Points.
Do I need to pay VAT and/or delivery when I use my points?
Yes, on Printed.com the points cover only the print value, (ex VAT, ex delivery), so you will be required to pay VAT and delivery charges.