Introduction
At Printed.com, we understand that sometimes you may need to update your artwork after placing an order. This article explains our policy regarding artwork changes to help you know what to expect and how best to proceed.
Can I change my artwork after placing an order?
Once an order has been placed and processed through our automated printing system, changes to the artwork are usually not possible. This is to ensure efficient production and timely delivery of your printed products.
However, if you have not received a notification from us about any issues with your submitted file, you may still have a short window to upload a revised version of your artwork before the order enters production.
Please note that if your order is already in production, we cannot make any changes to the artwork.
How to check and update your artwork
1. Check your email for any notifications from Printed.com regarding your order's artwork status.
2. If no issues have been reported, log into your Printed.com account and navigate to your order details.
3. Follow the prompts or links provided to upload a new version of your artwork, if this option is available.
If you are unsure or require assistance, please contact our UK-based customer support team for guidance.
Contacting support for artwork changes
Our dedicated customer support team is here to help you with any questions or concerns regarding your artwork or order status. If you need further assistance or clarification about updating your artwork, please reach out as soon as possible to maximise the chance of making changes before production.
Contact us via [insert contact channels: phone, email, chat] or visit our help centre for more information.
Summary
- Artwork changes after order placement are generally not possible once processing starts due to our automated system.
- If you haven't received a file issue notification, you may have a brief opportunity to upload revised artwork before production begins.
- Orders already in production cannot be altered.
- Contact Printed.com customer support promptly for help or questions regarding artwork updates.
Additional resources
For more details about placing and managing your orders, please visit our Help Centre or check out the [Artwork Guidelines]([Insert URL without utm_source]) to ensure your files are print-ready and avoid delays.
Thank you for choosing Printed.com. We’re here to provide exceptional service as you bring your printed projects to life.
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