Resolving Issues with Order Tracking Links

Introduction

If you're having trouble with your order tracking link from Printed.com not working, don't worry — this guide will help you resolve the issue quickly so you can stay updated on your order status.

Issue description

Sometimes, the tracking link provided in your order confirmation email might not work due to various reasons such as incorrect link formatting, email client issues, or delays in shipment information updates.

Signs your tracking link is not working

• Clicking the link returns an error or doesn’t load the tracking page.
• You did not receive any tracking link in your order confirmation email.
• The tracking link redirects to an unrelated or incorrect page.

Basic troubleshooting steps

1. Check your order confirmation email thoroughly, including your spam or junk folder, to find the tracking link.
2. Try opening the tracking link in a different web browser or device to rule out browser-specific issues.
3. Ensure you have a stable internet connection when accessing the link.

What to do if your tracking link is still not working

If you’ve tried the basic troubleshooting steps and your tracking link still isn’t working, please contact our dedicated customer service team for assistance.

When reaching out, please provide the email address you used to place your order so our team can quickly retrieve your order details and supply you with the correct tracking link.

Contact options:

• Email: [e-mail]
• Phone: [phone]
• Live chat: Visit our website at Printed.com and click on the live chat option.

Additional tips

For future orders, keep an eye out for the tracking link in your order confirmation email and save it for easy access.

If you don’t receive a tracking link shortly after confirming your order, please contact customer service promptly to avoid delays.

Conclusion

Printed.com is committed to providing exceptional service and support. If you have any issues with your order tracking link, our UK-based customer support team is here to help get you back on track quickly and easily.